Please read these terms carefully before using our website or engaging our services.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Peak 10 Solutions ("Company," "we," "us," or "our") governing your use of our website and any services we provide to you.
By accessing our website, submitting a form, booking a call, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Peak 10 Solutions provides done-for-you AI automation services for growing businesses, including but not limited to:
Specific deliverables, timelines, and scope are defined in individual service agreements or proposals provided to each client. These Terms apply in addition to any such agreement.
Our services are intended for business owners and authorized representatives of companies operating in the United States. By using our website or services, you represent that you are at least 18 years of age, have the legal authority to enter into agreements on behalf of your business, and that your use of our services complies with all applicable laws and regulations.
We offer complimentary strategy calls and automation audits at no charge. These sessions are provided to help prospective clients understand their current setup and identify opportunities for improvement. Participation in a free call does not obligate you to purchase any service, and we do not charge for the time invested in these consultations.
Information shared during a free strategy call is kept confidential and is used solely to prepare relevant recommendations for your business.
Our current service tiers are as follows (subject to change with notice):
All fees are quoted and billed in U.S. dollars. Setup fees are due prior to or at project kickoff. Monthly fees are billed on a recurring basis on the same date each month.
Invoices not paid within 7 days of their due date may result in a pause of services. Invoices not paid within 30 days may result in termination of services. You remain responsible for all fees incurred prior to cancellation.
Either party may cancel a monthly service plan with written notice of at least 30 days prior to the next billing date. Notice must be delivered via email to aiaudit@peak10solutions.com.
Setup fees and one-time project fees are non-refundable once work has commenced. If you cancel a monthly plan mid-cycle, you will retain access to services through the end of the paid period. No partial-month refunds are issued.
We reserve the right to cancel or suspend services at any time for violations of these Terms, non-payment, or conduct that we determine to be harmful to our business or other clients.
To enable us to deliver services effectively, you agree to:
You are responsible for ensuring that leads and contacts in your CRM have provided appropriate consent to receive automated SMS and email communications. Peak 10 Solutions is not liable for regulatory violations arising from your failure to obtain proper consent.
All content on this website — including text, graphics, logos, images, and software — is the property of Peak 10 Solutions or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Custom automation systems, workflows, and sequences we build for your business become your property upon full payment, unless otherwise specified in your service agreement. We retain the right to use anonymized and aggregated learnings from client engagements to improve our services.
We are confident in our systems and stand behind our work. However, we make no guarantee of specific financial outcomes, lead volumes, booking rates, or revenue results. Results vary based on factors outside our control, including your market, lead quality, pricing, team responsiveness, and competitive environment.
Statements on our website such as "40–50% more booked clients" represent outcomes reported by clients or reasonably expected based on industry data — they are not guaranteed results for every client.
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law, Peak 10 Solutions and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Our total cumulative liability to you for any claim arising from or related to our services shall not exceed the total fees paid by you to Peak 10 Solutions in the three months preceding the claim.
You agree to indemnify, defend, and hold harmless Peak 10 Solutions and its principals, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms, your misuse of our services, or any third-party claim related to content or communications you transmit using our systems.
Both parties agree to keep confidential any proprietary or sensitive business information shared in the course of our engagement. We will not disclose your client lists, pricing, internal processes, or business details to third parties without your written consent, except as required by law or to fulfill our service obligations.
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles. Any dispute arising from these Terms or our services shall first be addressed through good-faith negotiation between the parties.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to submit to binding arbitration in Denver, Colorado, under the rules of the American Arbitration Association.
We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
These Terms, together with any signed service agreement or proposal, constitute the entire agreement between you and Peak 10 Solutions regarding the subject matter herein and supersede all prior understandings, representations, or agreements, whether written or oral.
Questions about these Terms should be directed to: